What to do if you get a Car Insurance claim rejection in UAE due to unexpected heavy rain, most of the vehicles parked in the parking area and on the road were flooded due to heavy rain. This case caused heavy damage to the vehicle and they deserve insurance coverage. Anyway, this guide will teach you how to make an insurance claim for rain-damaged vehicles in the UAE.
What to do if insurance company rejects claim for rain-damaged vehicles in UAE:
It can be frustrating if the insurance company denies the claim. But there are many things you can do on your end, and we list them all here.
First of all, you can check the reason for the denial of insurance. Check whether your insurance cover is covered under comprehensive insurance or third-party coverage. Also, the denial paper needs to verify whether the vehicle is parked in a flood-prone area or is driven through a flooded area.
If you think the denial of insurance is unfair then you need to collect all evidence supporting your claim. This means, proof that your vehicle is parked in a safe location, weather report etc.
Then you can move to the Sanadak (https://www.sanadak.gov.ae/en/) website; the first financial and insurance ombudsman unit in the UAE. Sanadak is a government body established to impartially arbitrate disputes between policyholders and insurance/financial service providers in the UAE.
You can go to the website and register your complaint. Continue the process by clicking the Submit a Complaint button at the top-right side of the webpage. The official members of Sanadak will send notices to the insurance company and the client and make a final settlement of the complaint as soon as possible.
You will know the process of making an insurance claim for rain-damaged vehicles in the UAE as you go through the guide. Let’s check what are the requirements and documents required to ensure a smooth insurance claim.
Steps to Making an Insurance Claim for Rain Damaged Vehicles in the UAE
When dealing with rain-damaged vehicles and insurance claims in the UAE, prompt action is the key. Here’s what to do:
Secure Your Vehicle: The first step you should take is to move your car to a safe place to avoid further rain or flooding.
Check the Damage: Take clear photos and videos of the damage from various angles, including the exterior, interior, and any watermarks, for a smoother process.
Contact Your Insurance Company: Notify your insurer of the rain damage as soon as possible and they will guide you through the claim process.
Submit all Documents: You need to prepare documents like your car registration certificate, driving license, police report (if applicable), location details and proof of insurance.
Talk with the Insurer: Allow the insurance company representative to inspect the vehicle and provide the necessary information. It helps them assess the damage and determine the claim amount.
At the end of this guide, we hope that we have covered all the necessary information related to Car Insurance claim rejection in UAE for rain-damaged vehicles in the UAE. If you have any queries related to rain-damaged vehicle insurance then you can share them with us.